Member Support

Food Tracking

1Adding Food

How do I add food to my online food diary?

1Adding Food

Do I fill my food diary in at the beginning of the day or the end?

1Adding Food

Can I save several foods I've added to my diary as a meal?

1Adding Food

How can I speed up entering food?

1Adding Food

How do I go back to add food to a previous day?

1Adding Food

Where are my 'Favourites' saved?

1Adding Food

How can I remove an item from my Favourites?

1Adding Food

How do I change a serving size once I've added a food to my diary?

1Adding Food

Why is my barcode scanner not working?

1Adding Food

Can I change how the food search results display

1Adding Food

How do I see timestamps for my diary entries?

1Adding Food

Can I add to my food diary without an internet connection?

2Choosing which nutrients to track

Which nutrients does Nutracheck track?

2Choosing which nutrients to track

I'd like to set my own targets for nutrients, can I do this?

2Choosing which nutrients to track

How do I manage nutrient columns and diary trackers in the app?

2Choosing which nutrients to track

What does the pie chart show me?

2Choosing which nutrients to track

What do the amber and red colours on the bar chart mean?

2Choosing which nutrients to track

Can I set a specific number of grams of carbohydrate to track each day?

2Choosing which nutrients to track

I have the product in front of me but the figures on the pack are different to yours. How do I inform you of inaccurate data?

2Choosing which nutrients to track

How did you come up with the targets in the nutrition guides?

2Choosing which nutrients to track

Why don't you track cholesterol?

3Understanding your food diary

How do I see my weekly food intake?

3Understanding your food diary

Should I choose the Separate or Combined Daily Totals view?

3Understanding your food diary

How does the 5-a-day Tracker work?

3Understanding your food diary

Why don't all products with 5-a-day on the packaging show up on Nutracheck?

3Understanding your food diary

How do I add 5-a-day if it doesn't show up in my food diary?

3Understanding your food diary

How does the water tracker work?

3Understanding your food diary

Can I choose a different view for my targets?

3Understanding your food diary

What does the little red heart icon in the food diary mean on the website?

3Understanding your food diary

What do the different food diary symbols mean on the website?

3Understanding your food diary

Is there a Nutracheck app for my iPad or tablet?

4Useful Tips

Tips on portion size

4Useful Tips

Tips for eating out

4Useful Tips

Tips for emotional eating

4Useful Tips

Tips for dealing with parties

4Useful Tips

Tips for tracking food if you travel a lot

4Useful Tips

How do I turn on notifications from Nutracheck on my phone?

5Understanding the traffic light guide

How do I turn the traffic lights on and off?

5Understanding the traffic light guide

What do the colours mean?

5Understanding the traffic light guide

Where do the traffic lights appear?

5Understanding the traffic light guide

Why are there no traffic lights for calories?

5Understanding the traffic light guide

Why are there no traffic lights for protein, carbs or fibre?

5Understanding the traffic light guide

Why do some items not have traffic lights?

5Understanding the traffic light guide

Why don't some foods I add via Fast Track show traffic lights when added to my diary?

5Understanding the traffic light guide

Why does fruit not show a traffic light colour?

5Using the Week View

How do I change the start day of my week?

5Using the Week View

How do I view more than one nutrient?

5Using the Week View

How do I review a previous week?

5Using the Week View

I have changed to the combined food & exercise diary – why is my Week View different?

5Using the Week View

How do I use the Week View on the website?

6Food Database

How can I change the food database to UK/Ireland or US?

6Food Database

Can I enter my own weight for foods?

6Food Database

Which figures for food should I use – raw or cooked?

6Food Database

Why is there a calorie difference between raw and cooked foods?

6Food Database

Pasta and rice – are the figures for dried or cooked?

6Food Database

How do I manually add a product?

6Food Database

How do I remove a manually added item?

6Food Database

Takeaways – how much is a 'serving'?

7Reports

Why are the reports on the website useful?

7Reports

What do my reports monitor?

7Reports

What are Food Triggers?

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