This policy covers the Nutracheck service – including the Nutracheck Calorie Counter App and Nutracheck website. The service is operated by NutraTech Limited, a company registered in England, No. 5093196.
• First name
• Email address
• Encrypted password
• Photo (if you upload this to the forum or Live Club weigh-in on the website)
• IP address
• Mobile device ID
• Your browsing behaviour (when using the Nutracheck App and website)
Special Category Data: We also collect, store and use the following "special category" or "sensitive" fitness, health and dietary related personal information about you when you use the service, including through your personal profile and when you share this data in the users' forum:
• Sex
• Age
• Height
• Start and goal weight
• BMI
• Calorie intake (calculated through your nutritional entries)
• Whether you are pregnant or breastfeeding
• Activity levels; and (Where you have opted to link to Apple Health, Google Fit or another fitness tracker – see Section 3 below) your step count, flights, active time and calories burned.
You will have consented to us collecting, storing and using this fitness, health and dietary related personal information when you subscribed or under separate consent notice through the Nutracheck App. You can withdraw your consent by emailing us at privacy@nutracheck.co.uk, however this will mean we are no longer able to provide access to the Nutracheck service (see Section 6 below).
When you buy a subscription via the Nutracheck website, we use a secure payment processing company called WorldPay. The personal information you enter when making a payment falls under WorldPay's Privacy Policy. We keep a record of the payments you make in order to administer your membership, however we do not store your card payment details.
When you buy a subscription via the Nutracheck App, the in-App payment is processed by Apple iTunes (iOS devices) or Google Play (Android devices); we keep a record of your payment in order to administer your membership.
We collect personal information when you:
You can choose to write data from your Nutracheck diary to Apple Health on a daily basis, including total calories, fat and other nutrients consumed by you. You can also read selected activity data from Apple Health and this will automatically appear in your Nutracheck diary, showing a breakdown of calories burned and which exercises contributed the most.
Activity data you give permission for Nutracheck to read from Apple Health will be stored in your Nutracheck account for your personal use but will not be shared with any third parties.
Activity data you give permission for Nutracheck to read from Google Fit will be stored in your Nutracheck account for your personal use but will not be shared with any third parties.
Below, we have set out how your personal data is used, and our legal basis under data protection law for using your personal data in this way.
We may also use data that has been aggregated and does not personally identify you for purposes such as reviewing sales patterns, monitoring traffic volumes and understanding food searches and consumption behaviour, in order to manage and improve the service we provide.
To tailor the email communications we send you and/or manage your data privacy, follow the instructions below:
On the website: Sign in and hover over on 'My Profile' > select 'My Account' > 'Manage my email & privacy preferences'.
In the App: Tap on 'More' in the bottom menu bar > 'Privacy Policy & Preferences'.
You can also use the links in any emails you receive to manage your preferences or unsubscribe.
We do not knowingly collect or store any personal information about children under the age of 18. This service sets nutritional targets based on adult requirements, and as such is unsuitable for children.
If you have any questions about this Privacy Policy or wish to exercise any of your rights set out, you can contact our Data Protection Officer by emailing privacy@nutracheck.co.uk. If you have not heard back from us within 7 working days, we advise you contact us by telephone to ensure your request has been received by us and processed. The Helpline number is +44 (0)115 969 4660, lines are open Monday - Friday, 8.30am – 6pm (excluding Bank Holidays).
You can also write to the Data Protection Officer at NutraTech Ltd, Suite H (3rd floor) The Point, Welbeck Road, West Bridgford, Nottingham NG2 7QW.
This policy is effective from 17th February 2024 and replaces with immediate effect the previous version. We may, from time to time, make changes to this Privacy Policy – it is your responsibility to check back regularly. If a change is important or requires your consent by law, we will email you to let you know. Any changes posted on this page become effective immediately.
Trading/correspondence address: The Point (Suite H) Welbeck Road, West Bridgford, Nottingham NG2 7QW.
Registered office: Vineyard House 44 Brook Green, Hammersmith, London, United Kingdom, W6 7BT.
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