Member Support

Activity Trackers

1Linking with Apple Watch

I have an Apple Watch – what data will sync with Nutracheck?

1Linking with Apple Watch

How do I link my Apple Watch with Nutracheck?

1Linking with Apple Watch

Can I add an Apple Watch activity to my Nutracheck favourites?

1Linking with Apple Watch

How do I delete an Apple Watch activity from my Nutracheck diary?

1Linking with Apple Watch

Why are the first 2,500 steps not deducted with Apple Watch data?

1Linking with Apple Watch

Why doesn’t the calorie burn figure in my Nutracheck Diary match the ‘Move’ figure on my Apple Watch?

1Linking with Apple Watch

I have linked my Apple Watch so why isn't any activity data showing in my Nutracheck diary?

1Linking with Apple Watch

How do I stop my Apple Watch activity data syncing into Nutracheck?

2Linking with Fitbit

How do I link my Fitbit device to Nutracheck?

2Linking with Fitbit

What data can I sync between Fitbit and Nutracheck?

2Linking with Fitbit

Will the data between Nutracheck and Fitbit be transferred both ways?

2Linking with Fitbit

When I link my Fitbit device, how far back do you go to import data?

2Linking with Fitbit

Can I add a Fitbit activity to my Nutracheck Favourites?

2Linking with Fitbit

Why doesn't Nutracheck show all the calories my Fitbit says I've burned?

2Linking with Fitbit

How do I delete a Fitbit activity from my Nutracheck exercise diary?

2Linking with Fitbit

My Fitbit isn't syncing with my Nutracheck diary, what should I do?

2Linking with Fitbit

Can I sync data from my iPhone's motion sensor or Apple Watch as well as Fitbit?

3Linking with Garmin

How do I link my Garmin device with Nutracheck?

3Linking with Garmin

I have a Garmin activity tracker – what data will sync with Nutracheck?

3Linking with Garmin

When I link my Garmin device, how far back do you go to import data?

3Linking with Garmin

Can I share my Nutracheck diary data with my Garmin account?

3Linking with Garmin

How do I delete a Garmin activity from my Nutracheck exercise diary?

3Linking with Garmin

Can I add a Garmin activity to my Nutracheck Favourites?

3Linking with Garmin

My Garmin data isn’t syncing, what should I do?

3Linking with Garmin

Why does Apple Watch sync the exact Active Energy figure but not Garmin?

4Linking with iPhone Fitness Tracking

I want to pull through the steps my iPhone tracks to Nutracheck, what do I do?

4Linking with iPhone Fitness Tracking

What data will sync from iPhone Fitness Tracking?

4Linking with iPhone Fitness Tracking

Can I sync data from my iPhone's motion sensor or Apple Watch as well as Fitbit?

4Linking with iPhone Fitness Tracking

How do I stop my iPhone Fitness Tracking data syncing with Nutracheck?

4Linking with the Android Motion Sensor

How do I link the Android Motion Sensor to Nutracheck?

4Linking with the Android Motion Sensor

What data can I pull through from the Android Motion Sensor?

4Linking with the Android Motion Sensor

My steps aren’t syncing – what can I do?

4Linking with the Android Motion Sensor

I have an Android activity tracker (e.g. Samsung or Huawei) and have linked the Android Motion Sensor but my activity data isn’t syncing – why?

5Linking with Apple Health

Do you pull data from Apple Health into Nutracheck?

5Linking with Apple Health

Can I send data from Nutracheck to Apple Health?

5Linking with Apple Health

I've downloaded an app that syncs activity data to Apple Health, how do I link it with Nutracheck?

5Linking with Apple Health

I've downloaded an app that syncs activity data to Apple Health but this data isn't appearing in my Nutracheck diary – why?

5Linking with Apple Health

I don't want any Apple Health data to show in Nutracheck anymore, how do I also remove previously shared data?

6 Linking with Samsung Health

Why can’t I link my Samsung activity tracker with Nutracheck?

7Understanding your Exercise Diary

How do I add exercise to my Diary?

7Understanding your Exercise Diary

I've exceeded my exercise target – can I eat the extra calories I've burned off?

7Understanding your Exercise Diary

Can I add my exercise calories burned back onto my food allowance?

7Understanding your Exercise Diary

If I don't achieve my exercise target, will I still lose weight?

7Understanding your Exercise Diary

Do I need to eat less if I don't burn off 200 calories in exercise?

7Understanding your Exercise Diary

Why doesn't the pedometer calculator count all my steps?

7Understanding your Exercise Diary

Are the exercise figures personalised for an individual, or are they general?

7Understanding your Exercise Diary

What activities should I not track as 'exercise'?

7Understanding your Exercise Diary

Will the App link with my Garmin device?

8 Linking with digital weighing scales (iOS only)

How do I link my digital weighing scales with Nutracheck?

8 Linking with digital weighing scales (iOS only)

When I link my scales, how far back do you go to import data?

8 Linking with digital weighing scales (iOS only)

How can I delete a weight entry that has synced to my Progress chart from my digital scales?

8 Linking with digital weighing scales (iOS only)

I don’t want my weight entries to sync from Apple Health anymore, what do I do?

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